1st Move (International) Ltd

Excellent company - it was all very organised and seamless. Everything arrived in perfect condition and on time. Highly recommended.

Independently of the delay in receiving my cargo, which was only due to the vessel being delayed on the import leg. I have been very satisfied with their services. Everything was packed meticulously and with such good care. All the staff are very helpful and friendly. Thank you for making my move so easy!

I would avoid this company. My car arrived late after missing two shipping dates despite being at the yard at the required time. At the last minute we had to organise our own transport to the yard as they cancelled at almost zero notice and offered a refund for the collection costs. In order to meet the shipping deadline, we had to frantically call around and paid an excessive amount at short notice to get the car there to meet the ship.

Even then, despite promises we found out the day following the ship departure it did not get on. It did not get on the next sailing, but made the following over a month later. The car sat in the yard all that time, and it is an open top vehicle. We insured the car for transport from AutoShippers, to Sydney and our home address. When the car arrived, it was clear it had been neglected.

All the rotors were rusted completely, all external components the same. The cockpit was full of water, and it was in a poor state generally. We had the car inspected. The engine had ingested water and was a write off. It was the opinion of the expert report written that the car had been stored outside, and then when placed in the container no safeguard against moisture had been put in the container.

With the weather having been torrential rain in the UK for the storage period, the car would have sat in a steady water stream. This is a track vehicle, and having also not been run for a period due to the delays the water ingested had now led to rust in the cylinders. We tried to claim on insurance, what they offer is worthless. We took it all the way to the ombudsman, who agreed that the car had suffered significant damage, however as "rust" was not covered in the policy, and rust was what was present in the engine, and the fact it most likely occurred whilst stored at Autoshippers, the insurance had no need to pay out. Autoshippers blame the insurance, insurance blames Autoshippers.

I am left in the middle with a GBP 20k bill for a new engine and labour, plus all the other parts that now need replacing. Go with a company that will guarantee covered storage, suitable insurance, and will love your vehicle. I should have been more thorough. Once they got my money, they were all excuses. Dont be fooled. For the record, this was not some dodgy kit car.

It was a race prepared Caterham 7, which was taken directly from the race team with video and photographic evidence of condition, and transformed into what you see in the photos by AutoShippers. DO NOT USE THEM.

1st Move International provided quality service for a move from the UK to the US. Communication from the company was prompt and helpful throughout the process. Belongings were wrapped carefully and arrived intact and in excellent condition, including delicate glassware. The quality work is competitively priced as well. In the midst of life's challenges, they made an international move an easy process.

My wife and I needed to ship some goods to Cape Town from London, and 1st Move came up trumps. They were extremely professional and courteous at all times, and made sure that everything was packed securely and safely, including some precious musical instruments! All the goods were delivered to our door without issue. The only small niggle was it took slightly longer than expected to get here even though we got everything packed on time.

Responded quickly to a short notice international move. Worked with us while we struggled with personal logistics. Packing crew showed up on time and was efficient and covid aware. Pricing was fair and company contacts were highly responsive. Company contacts were very responsive and knowledgable. Would use them again.

Everything right from getting the quote to having my belongings arrive in their new country was flawless and they were exceptionally helpful throughout and very competitively priced too.

Quick turnaround and "1st Move International" managed the whole process from pick up to delivery to my door. Clear transparent service! Many thanks

Absolutely tip top move from the UK to the states during these challenging times during COVID. This is absolutely the best, most professional and curated move experience I have had over 25 years of working globally. Fantastic job 1st Move International! Absolutely highly recommended! The quality of preparation, wrapping and security on the pallet is amazing.

Used 1st Move to move to the USA. Absolutely fantastic company to work with and whilst not the cheapest, it really is what you pay for (and a little more!). Very smooth process getting it onto the ship and through both sets of customs and apart from a little hiccup with their overseas logistics agent (which was the agent's fault ultimately) it arrived at my new home pretty smoothly.

The hole picture attached to this review shows the "first cut" into the pallet on unpacking and shows just how far they really got with the shrinkfast packaging to keep your stuff safe.

We sent our personal items to Cyprus (from the UK) and our experience with this company was the worst. We were told that the initial price would be 1300 GBP and that they would deliver door to door. After they have collected the items in the UK, an updated quote was sent to us in where the amount was double. They said the volume was not estimated properly and they re-calculated it.

Of course we had no other option but to proceed. Then the delays with paper work were excessive leading to a month in terms of delays. This cost us even more given that now with Brexit we have to pay VAT on the cost of the shipment. If this useless company have done their job properly we would have been able to send our items in December as they promised. Furthermore, when the items arrived we were informed that we had to take our items from the port ourselves and that there was no arrangements to transport the items to our storage. Overall, we ended up paying almost 3 times more than our initial agreement. Just stay away from this company. They are thieves.

1st Move International was extremely good with helping us with our international move. They took so much of our stress away as they picked up the boxes and packed the crate themselves. They had developed a "COVID-SAFE" wrap so that our shipment wouldn't have to sit for two weeks upon arrival. They were very responsive to any questions we had, and communicated very well through the whole journey. When unpacking none of our stuff was broken, wet or crushed in anyway. I would highly recommend to anyone thinking about shipping overseas.

So I moved to Canada, and needed to move all my stuff, including computers/screens/audio equipment and guitars. They weren't the cheapest or the fastest, but overall they were really great! They came to my flat in London, took all my stuff in 15 minutes, and 45 days later, all my stuff was at my door, perfectly packed. Extra care was taken for my guitars and I really appreciate.

Not a single item was damaged! I would recommand them to anyone! Just make sure you ask them for kerbside delivery if you don't want to have surprise if you actually need kerbside delivery. For me, not a single penny had to be paid over what we agreed.

Shipped a car from Cyprus to London, arrived damaged. No one accepts responsibility. There were 4 companies involved: 1st Move International, Dolphin Movers, Autoshippers and Cyprus Logistics. On a separate note, communication was terrible, none of them seem to know anything about the processes. Simply awful.